PRIVACY POLICY
Effective Date: October 20, 2025
Last Updated: October 20, 2025
At Chocoelate (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or communicate with us.
By using our website or placing an order with Chocoelate, you agree to the practices described in this policy.
Information We Collect
We collect personal and non-personal information to process your orders efficiently and improve your experience.
a. Personal Information
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely through our payment partners)
b. Non-Personal Information
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Browser type and version
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IP address
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Device type
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Pages visited and time spent on the website
How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate with you about your order status or inquiries
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Provide customer support
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Improve our website, products, and services
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Send promotional updates (only if you opt in)
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Comply with legal obligations
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers (e.g., payment processors, shipping carriers, IT service providers) to fulfill orders and deliver services, or with legal authorities if required by law.
Payment Information
Chocoelate does not store or have access to your full credit card or payment details. All transactions are securely processed through trusted payment gateways that comply with PCI DSS standards.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to disable cookies, though some features may not function properly if you do.
Data Retention
We retain your information only as long as necessary to fulfill the purposes for which it was collected. You can request deletion of your data by contacting us.
Data Security
We take appropriate technical and organizational measures to safeguard your data. However, no online system is completely secure, and you share your information at your own risk.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your data, or withdraw consent for marketing communications.
Links to Other Websites
Our website may contain links to third-party sites such as Etsy or social media. We are not responsible for their privacy practices or content.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us